If the preregistered tour times do not meet your needs, please note that we offer tours Tuesdays through Sundays 12:00-5:00pm, the last tour is at 4:30pm. Tour availability is not guaranteed for walk-up guests. There are no public restrooms at the Mansion. There are two restroom areas between the Hampton Street parking lot and the Mansion. Large strollers are not permitted on guided tours due to space limitations in the Mansion. The closest parking lot to the Mansion is located at 1700 Hampton Street. There is an approximate 5 to 10 minute walk from the parking lot to the Mansion. Please note that in our peak months between the spring and fall, allow extra time for parking, use of the restroom and getting checked in for the tour.
The closest entrance to the Mansion is the Hampton Street parking lot at 1700 Hampton Street, Richmond, Virginia 23220. Directions to the Hampton Street parking lot can be found here: https://maymont.org/visit/directions/#hampton After parking, you will proceed to the Mansion which is approximately a 5 to 10 minute walk depending on your speed. Additional time may need to be factored in during our peak visitation months in the spring and fall due to parking, restroom visits and check in at the Mansion. The Mansion front desk is located in the Belowstairs; this is where you will check in to confirm your tour reservations.
Please arrive 30 minutes before the tour will begin. After checking in with the front desk staff at the Mansion, you can view the self-guided Belowstairs tour, "In Service and Beyond". Tour sizes are limited and we cannot hold your reservations after the tour has begun. Depending on availability of tours, we will try to place you on another tour, although it is not guaranteed.
Please enjoy food and drinks outside of the Mansion. Food and drinks are not allowed in the Mansion, both on guided tours and in the self-guided areas. Drinks can be capped and stored away or they can be left at the front desk for a later pick up.
The Belowstairs exhibit in the Mansion is wheelchair accessible, however there is no wheelchair accessibility to the upper floors of the Mansion tour. Those using wheelchairs or other mobility devices may enjoy the video presentation of Maymont Mansion in the Belowstairs exhibit. Please note that there is a set of steps to gain access to the first floor of the Mansion and a full set of stairs to gain access to the second floor tour areas.
Full refunds for cancellations can be made 48 hours prior to the tour time, but may take a few days for processing. Cancellations within the 12-48 hours of the tour time will receive a refund excluding the online booking fee. For questions about booking a ticket, please call Monday through Friday, 9 am - 5 pm (804) 358-7166 ext 329. During the day of your visit, if you know you will be arriving later than your tour time, please call (804) 358-7166 ext 364 to see if there is availability on a later tour. Later tour availability is not guaranteed. The Mansion front desk cannot issue refunds for pre-purchased tickets.
Evelyn was great! Very knowledgeable and friendly. She answered all of our questions! My first visit to Maymont, but not my last!
Wonderful tour of a Richmond landmark. Docent was an excellent guide!
I enjoyed the experience and seeing the period mansion.
We had a great tour and our docent was very good, she brought the house to life!
Very informational and enjoyable !
We enjoyed the unique sense of style of the mansion, and the grounds were beautiful. Well worth the trip.
Excellent tour. Very knowledgable and well-spoken guide.
Guide, a British gentleman was excellent! We really enjoyed our tour.
It was very well done the tour was great very willing to help accommodate one of our participants
Fantastic tour! Our Guide was very knowledgeable and passionate about the home. Home is amazing!
What an amazing place to visit!! The gardens are gorgeous! The house is beyond AMAZING!! We especially enjoyed the interactive areas in the basement. So well planned out and informative! Our guide for the main part of the house was so knowledgeable and well spoken. Just loved everything about our experience there!
This was one of the best days my friends and I have had!! There were 5 of us that toured the gardens, walked around to experience the animals in the outdoors area. The Mansion tour was exceptional!! Our guide was so thorough, knowledgeable, and just the best we could have wished for. Thank you, thank you and yes.....we will be back in the fall to see the grounds in fall foliage. Marge Block